Warranty service must be obtained:
To help your dealer provide you the best level of service, please do the following:
Call Ahead
It is best to have your service performed several weeks before you plan to use your RV. Your dealer may need some time to get you in their schedule. Most service departments are the busiest on Mondays, Fridays and before holidays.
Be Prepared
Keep your warranty and service history paperwork available. Past repairs and maintenance records mau help the service technichicans diagnose a current issue.
Make a list
Provide the dealer a prioritized list of all repairs needed. If you need your RV returned by a specific date, discuss this with the dealer''s service management. A second appointment may be required to complete lower priority list items or if parts need to be ordered.
While Waiting
If possible, drop off your RV. Usually, customers cannot watch as repair work is preformed. A shop's insurance may even require that customers not be allowed in the service area.
Inspect the work performed
Inspect all reapirs thoroughly. Notify the dealer's service manager of any dissatisfaction right away.