GRAND DESIGN RECREATIONAL VEHICLE COMPANY recently received the results from the 26th Annual Dealer Satisfaction Index (DSI) Survey.
Based on the dealer responses to the survey, Grand Design's Imagine, Momentum, Reflection, Solitude, and Transcend brands all received the coveted "Quality Circle Award." Another clean sweep for all company brands.
Don Clark, the President/CEO/Co-Founder of Grand Design RV, added, "We are humbled to receive the DSI award for all of our Grand Design brands. We have been awarded the DSI "Quality Circle Award" for each of our brands from the first year we founded Grand Design RV. The comments and support we have received from our dealers and retail customers have been overwhelming. My heartfelt gratitude goes out to our world-class Grand Design dealers for their confidence in our products and loyalty to our company. Congratulations to all 2,000 plus Grand Design team members for their dedication to excellence and continuously raising the bar in quality, design, and service. The DSI survey provides valuable insight into how we perform for our dealers and, frankly, their opinion of our company. The survey measures dealer attitudes in key policy, product, service operations, and procedure areas essential in their businesses. Our dealers invest large portions of their profit centers and reputation in Grand Design products and services. We take this responsibility seriously.”