My wife and I took delivery of our 397 yesterday 11/10/2018. We purchased it at Colrain Family RV in Indianapolis, In. The dealership experience was great. The salesman that we delt with,Greg was was friendly, took the time to listen to our wants and needs, The finance man Chad Barnes that handled our deal went far and above to get us a price for our trade and a payment that we could afford. At the closing of the deal he explained and covered everything clearly. The tech that conducted our walk through J. P. explained the operation of the unit in detail. The peole in the parts, Missy and Frank also were really helpful. This was our third Grand Design RV purchase all of them being at Colrain!. We first bought a Reflection337RLS, then decided we wanted a toyhauler so next came a 350M, and now aftre the wife has decided to retire in a few months she decided the floorplan of the 397 will better fit our needs as we travel more. In closing the Grand Design brand should be proud to have Colrain Family RV in Indianapolis as a dealer representing them.
